FAQ

Ordering

Shop our page then checkout! it’s quick and easy.

We ship worldwide, so yes of course we ship to your area.

Customer Support Hours: 10 AM – 9 PM EST

Of course! Reach out to our support team as soon as you can and we will do our best to adjust before the shipment is made.

Payment

Follow the instructions at checkout. It’s easy.

If paid prior to 2PM PST your order will make the deadline to ship out same day.

Unfortunately not, sorry!

We are working on it!

Delivery/Shipping

Shipping is free after $150 spent

Yes you will be able to. You will receive an automated email.

We will help contact our courier and file a claim and follow up with some answers within 2 days of the initial request. If nothing is found we will replace your order and work with our shipping courier to sort out the matter.

Nothing is required of you. 

Refunds

Reach out to our customer service team and we will help you resolve the issue.

If there are any issues, we will right the wrong.

Have Another Question?

Send us an email at [email protected]. Our customer service team is available daily from 9 AM – 6 PM EST. We do check our emails during off hours, so don’t hesitate to email us at any time.

We are committed to building long-lasting relationships with our community and providing our valued members with the best service possible. Let us know how your experiences with our company. We’d love to hear from you!